Pre & Post Arrival Services

Pre-Arrival Services for Students

 

  1. Admission Confirmation & Offer Letter Guidance

  • Assistance in understanding the contents of the admission letter
  • Clarification of university terms, timelines, and enrolment steps

 

  1. Tuition Fee Payment Guidance

  • Instructions on how to pay international fees securely
  • Bank transfer methods and currency conversion tips
  • Confirmation follow-up with the university

 

  1. Accommodation Support

  • Guidance on on-campus/off-campus housing options
  • Assistance in applying for student halls or finding rental accommodation
  • Lease terms and tenant responsibilities explained

 

  1. Flight Booking Advice

  • Best practices for booking flights (timing, student discounts)
  • Suggested arrival dates and destination airports

 

  1. Packing & Travel Checklist

  • List of essential items to pack (academic, clothing, medical, electronics)
  • Documentation checklist (passport, visa, admission letter, vaccination proof)

 

  1. Pre-Departure Orientation Session (group or individual)

  • Information on the host country’s culture, laws, and customs
  • Tips for adjusting to the new academic environment
  • Do’s and don’ts on arrival

 

  1. Airport Pickup Coordination (where possible or through partners)

  • Information on university-arranged or paid pickup options
  • Third-party airport pickup services recommendation

 

  1. Health & Insurance Guidance

  • Advising on medical checkups and vaccinations before travel
  • Guidance on health/travel insurance requirements

 

  1. Foreign Exchange & Banking Support

  • Information on how to open a bank account abroad
  • Currency exchange tips and international debit card advice

 

  1. Emergency Contact List Preparation

  • Helping the student prepare a list of contacts (family, embassy, university)
  • Information on emergency services in the destination country

 

Post-Arrival Services for Students

  1. Airport Arrival Support

  • Guidance on what to do at immigration and customs
  • Help arranging airport pickup (if offered or booked in advance)

 

  1. Accommodation Assistance

  • Help finding a safe and affordable place to live
  • Support with understanding your rental agreement

 

  1. City & Campus Orientation

  • Tips on how to use public transport and explore your new city
  • Introduction to important places: university campus, supermarkets, clinics, etc

 

  1. University Registration Help

  • Guidance on completing your enrollment
  • Support with getting your student ID and accessing the student portal

 

  1. Bank Account Opening

  • Help with booking an appointment and gathering the right documents
  • Advice on choosing a student-friendly bank

 

  1. SIM Card & Internet Setup

  • Help with buying a local SIM card
  • Tips on choosing a good mobile/internet plan

 

  1. Health & Doctor Registration

  • Support in registering with a local doctor or health service
  • Information on how to access healthcare when needed

 

  1. Part-Time Job Guidance

  • Information about your work rights as a student
  • Tips for creating a local-style CV and finding part-time jobs

 

  1. Student Support & Well-being

  • Information on student counselling and mental health resources
  • Advice for managing homesickness, studies, and cultural differences

 

  1. Important Local Contacts

  • List of emergency contacts (embassy, police, university helpdesk)
  • Where to go or call in case of any urgent issues

 

  1. Ongoing Consultant Support

  • Stay connected with your consultant for future help and updates
  • Guidance on course changes, visa updates, and university issues